Privacy Policy

Last Updated: 1/6/2022

At ElektraFi Inc we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.elektrafi.com, use our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Billing address
  • Payment information
  • Telephone number

Usage Data:
  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Time spent on those pages

2. How We Use Your Information

We use the information we collect in the following ways:
  • To provide, operate, and maintain our services
  • To improve, personalize, and expand our services
  • To communicate with you, including customer service and support
  • To process your transactions and manage your orders
  • To send you promotional information and updates
  • To detect and prevent fraud and abuse
  • SMS Opt-In Information is not shared with third parties

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties except in the following circumstances:
  • With your consent
  • We always have an opt-out procedure in place as well on SMS by replying STOP to any message which will stop all future communications to that phone number or until you have opt’d back in.
  • To our trusted service providers who assist us in operating our website and services, as long as those parties agree to keep this information confidential
  • To comply with legal obligations, law enforcement requests, or to protect our rights
  • In connection with a merger, sale, or acquisition of all or a portion of our business

4. Data Security

We implement a variety of security measures to maintain the safety of your Personal Information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to:
  • Access, correct, or delete your Personal Information
  • Object to or restrict the processing of your Personal Information
  • Withdraw your consent to our use of your Personal Information
  • Lodge a complaint with a data protection authority

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our services.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@elektrafi.com

Please choose your ElektraFi location.

ElektraFi Texas

Serving deep east Texas from our office in Buna, TX.

ElektraFi Colorado

Serving north east Colorado from our office in Yuma, CO.

Your voice helps us decide where to go next, secure grant funding, and build faster internet. Please provide as much information as you feel willing to share. Everything helps.

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