Help Center
General Questions
ElektraFi is a wireless internet provider dedicated to serving rural America. Unlike cellular networks, satellites, or cable, we utilize cutting-edge fixed wireless technology to deliver reliable, high-speed internet. Our mission is to eliminate network congestion by providing each customer with an individual connection. Recently, ElektraFi acquired ZIRKEL Internet and Grand County Internet in Northwest Colorado, as well as Speed of Light Broadband in North Texas. By unifying the operations of these three companies, we’re combining the best expertise and resources from each region to create an even more exceptional service. Our packages include free professional installation, unlimited data with no caps or throttling, and a 30-day money-back guarantee.
Need something unique? We’ve got you covered—our team builds custom point-to-point and point-to-multipoint networks, like the one we’re creating for the City of Steamboat Springs in Northwest Colorado, connecting 14 locations with a failover WAN. No forced bundles here—just flexible, “what you see is what you get” options to customize your setup!
When we say unlimited, we mean it. No data caps, no throttling. We believe you should receive the internet service you want at the speed you deserve. We do reserve the right to restrict or block abusive or illegal activity.
The following links are provided for your information.
Anti-Virus & Anti-Malware
The following links are provided as examples of popular anti-virus and anti-malware solutions that are useful for protecting your computer from malicious software infections. This is by no means an exhaustive list, and there are many other solutions you may wish to employ to protect your machine.
Numbers like 50/10 describe your internet plan’s potential speed—think of them as what your connection aims to deliver. For 50/10 or 50×10, that’s up to 50 megabits per second (Mbps) for downloading—great for streaming or browsing—and up to 10 Mbps for uploading, ideal for video calls or sharing files.
Plans like 100/20 or 200/40 step it up, offering even higher potential speeds for busier homes or bigger tasks. These are the targets we shoot for at your wired ethernet port. Over WiFi, speeds can vary depending on things like distance or walls.
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